Racecourse Road Medical Group

Racecourse Road Medical Group provides a comprehensive range of Primary Care services to patients in Ayr and the surrounding area.

Our objective at all times is to provide state of the art medical care in a friendly and supportive environment.

We pride ourselves in the service we offer to the local community and are always looking for ways to benefit our patients. We trust that you will find this web site to be helpful and informative.

PLEASE NOTE OUR TELEPHONE LINES OPEN AT 8AM

The Racecourse Road Medical Group confirms that Dr Dobbie will be retiring as a Partner with effect 31st March this year and we wish him well for the future.

The Practice will be closed on the afternoon of

Thursday 20th June 2024

Thursday 22nd August 2024

Thursday 21st November 2024

for essential Training.  Should you have a medical emergency that cannot wait until the Practice reopens the following day please contact the Ayrshire Urgent Care Service on 01563 826930.  Your call will be assessed by a GP where appropriate between the hours of 1pm and 5:30pm.  If the GP feels during the telephone assessment that you require to be seen face to face between these hours you will be seen at your own GP Practice or offered an appointment after 6pm at your local Ayrshire Urgent Care Centre.

The Surgery will be closed on

Monday 6th of May 2024 

Monday 27th of May 2024

 Please telephone NHS 24 on 111 for medical assistance during this time.  NHS Inform has a wealth of information regarding conditions and illnesses as well as self-help guides.

Only visit the Accident and Emergency Department if it is an emergency.

Please see below for more information on receiving the right care, in the right place.

Pharmacy opening times May Public Holidays

Please note that eConsult will not be available when the surgery is closed for Bank Holidays.  This includes the weekend prior to or after a Bank Holiday.  During this time please call NHS24 111.  Thank you

A carer is anyone, including children and adults who look after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support.  The care they give is unpaid.

We are interested in identifying carers, especially those who  may be caring without help or support.  We know carers are often "hidden" looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer.

Caring for someone is an important and valuable role in the community, which is often a 24 hour job that can be very demanding and isolating for the carer.  Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.

As a Carer, you are also entitled to have your needs assessed by the Carers Centre.  A Carer's Assessment is a chance to talk about your needs as a carer and the possible ways help could be given.  It also looks at the needs of the person you care for.  There is no charge for this assessment.  Please visit NHS Inform Support for Unpaid Carers for more information.

If you are a carer please complete our Carers Identification and Referral Form and return to the Practice either by email, post or hand it in at reception.

The Practice is now able to offer appointments with a Primary Care Nurse and Health Care Support Worker based at North Ayr Health Centre, Glenmuir Place, Ayr, KA8 9RS.  The Practice Nurse and HCSW based at North Ayr Health Centre are able to offer services such as blood tests, wound care, suture removal, ear assessment/irrigation, B12 injections as well as other nursing interventions.

If it would be easier for you and you are willing to attend the North Ayr Health Centre instead of coming to the surgery, please let the receptionist when you call the surgery to arrange your appointment.

During the month of February 2024

933 patient contacts were triaged by our Advanced Nurse Practitioners and Emergency Care Practitioners.  These patients were either given advice and/or treatment by our ANP/ECPs, referred to an appropriate service or given a face to face appointment with  one of our  clinicians.

367 online consultations were received via eConsult with the GPs offering advice and/or treatment within 48 hours or dealt directly by our administrative staff.

2328 patients were seen face to face by our clinicians

597 telephone consultations were dealt with directly by our GPs and Nursing Staff

3444 Prescriptions were processed via the prescription ansaphone or online

6520 Telephone calls were answered and dealt with by our administrative team

As well as these figures there are numerous other patient contacts that are dealt with on a day to day basis.

Please be assured that all our GP Practice clinicians and staff are working hard under the most difficult circumstances to ensure you receive the right care, in the right place.

Do we have your up-to-date Contact Details?  Have you changed your name, address or telephone number lately?  If so, please use "Change Personal Details" below.  The online form will also ask for your consent to contact you by text messaging.

What is Green Health?

Green Health is about supporting a healthy lifestyle by integrating nature into your day.  Simple activities connecting you with nature on your doorstep can benefit your mental and physical wellbeing.

Please click see our Health Advice page for more details.

Dumfries House offers Health & Wellbeing Programmes.  Please see our Health Advice page for further information.

The CTAC Service are now offering ear wax assessment and ear syringing appointments within the surgery.  In the first instance you will be given an appointment to have your ears assessed to see if ear syringing is appropriate.  Please telephone 01292 886622 to arrange an appointment.