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Racecourse Road Medical Group

Welcome

Racecourse Road Medical Group provides a comprehensive range of Primary Care services to patients in Ayr and the surrounding area.

Our objective at all times is to provide state of the art medical care in a friendly and supportive environment.

We pride ourselves in the service we offer to the local community and are always looking for ways to benefit our patients. We trust that you will find this web site to be helpful and informative.

Opening Times

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PLATINUM JUBILEE BANK HOLIDAY 2022

Two public holidays were given as part of the Platinum Jubilee Bank Holiday, however the surgery was only closed for one of these public holidays on Friday 3rd June 2022. We have therefore be given another bank holiday on Friday 26th August 2022 and will be closed on this day.

 

Please telephone NHS 24 on 111 for medical assistance during this time.  NHS Inform has a wealth of information regarding conditions and illnesses as well as self-help guides.

 

Only visit the Accident and Emergency Department if it is an emergency such as:

Suspected stroke

Heart attack

Head Injuries

Fractures or wounds that need stitches

 

To find out more about getting the right care in the right place visit Right-Care-Right-Place

 

 

eCONSULT - BANK HOLIDAYS

Please note that eConsult will not be available when the surgery is closed for Bank Holidays.  This includes the weekend prior to or after a Bank Holiday.  During this time please call NHS24 111.  Thank you

PATIENT CONTACTS

During the month of April 2022

817 patient contacts were triaged by our Advanced Nurse Practitioners and Emergency Care Practitioners.  These patients were either given advice and/or treatment by our ANP/ECPs, referred to an appropriate service or given a face to face appointment with  one of our  clinicians.

427 online consultations were received via eConsult with the GPs offering advice and/or treatment within 48 hours.

1589 patients were seen face to face by our clinicians

704 telephone consultations were dealt with directly by our GPs and Nursing Staff

3529 Prescriptions were processed

 

On top of these figures there are numerous other patient contacts that are dealt with on a day to day basis.

 

Please be assured that all our GP Practice clinicans and staff are working hard under the most difficult circumstances to ensure you receive the right care, in the right place.

 

 

CURRENT INFECTION CONTROL AND PHYSICAL DISTANCING GUIDANCE

The Scottish Government requires General Practice and other healthcare settings to have different infection control and physical distancing guidance to other places such as hospitals and shops.

This is to help reduce the risk to practice staff and to people attending the practice who may be at greater risk if they catch COVID 19.

The following rules still apply in General Practice:

  • wearing of face coverings by patients and the public (unless you are exempt)
  • contact your practice by telephone in the first instance
  • wearing of PPE by staff
  • screening of all patients for COVID 19 symptoms

 

CONTACT DETAILS

Do we have your up-to-date Contact Details?  Have you changed your name, address or telephone number lately?  If so, please use "Change Personal Details" below.  The online form will also ask for your consent to contact you by text messaging.

DUMFRIES HOUSE HEALTH & WELLBEING PROGRAMMES

Dumfries House offers Health & Wellbeing Programmes.  Please see our Health Advice page for further information.

EAR WAX ASSESSMENT AND EAR SYRINGING APPOINTMENTS

The CTAC Service are now offering ear wax assessment and ear syringing appointments within the surgery.  In the first instance you will be given an appointment to have your ears assessed to see if ear syringing is appropriate.  Please telephone 01292 886622 to arrange an appointment.