Patients’ Rights and Responsibilities

To treat you as an individual and respect your privacy, dignity and self-esteem at all times.
To involve you in decisions regarding your plan of care and to offer choices of treatment where this is possible.
To respect your religious and cultural needs.
To give you a clear choice on whether or not you wish the presence of students or other trainee professionals during any consultation or home visit.
To maintain close links between people providing your care to see that you receive a co-ordinated service.
To see that all information relating to your care is handled confidentially. You have a right of access to your health records with certain safeguards.
To provide treatment in clean, warm, comfortable and safe premises.
To offer you an individual appointment time. You will normally be seen within a reasonable amount of time, if not, you will be given an explanation.
To provide full and accurate guides to other services and clear understandable explanations to your queries.

Further Information